More4Motion Reviews

More4motion.com is a well-known website that deals with Segway and OKAI products. The site is recognized for providing hard-to-find parts for Segway at reasonable prices. However, some customers have expressed concerns about the cost of their products, stating that they are more expensive than other places. It's important to note that prices can vary depending on the specific product or part you're looking for. Always consider checking multiple sources before making a purchase to ensure you're getting the best deal.

More4Motion's Return Policy states that returns are accepted within 30 days of purchase. To be eligible for a return, the item must be unused and in the same condition that it was received, and it must also be in the original packaging. A 15% restocking fee is charged on all returns. Items that have free shipping, such as some of the "Special Editions", will also have a restocking fee of 15% as they are custom made. Once the return is received and inspected, a refund will be processed, and a credit will automatically be applied to the original method of payment, within a certain amount of days. However, the credit card or PayPal processing fee of 3.5% will not be refunded.

In terms of the Shipping Policy, the customer is responsible for paying for their own shipping costs for returning the item. These shipping costs are non-refundable. If a refund is received, the cost of return shipping will be deducted from the refund. Depending on the location, the time it may take for the exchanged product to reach the customer may vary. If the item(s) being shipped is over $75, it is recommended to use a trackable shipping service or purchase shipping insurance. More4Motion cannot guarantee that they will receive the returned item.

Reviews for More4motion.com are mixed. Some customers have had positive experiences, praising the company for having hard-to-find parts for Segway at reasonable prices and honoring their commitments. They also appreciated the customer service, mentioning that the company returned their call within 48 hours on a weekend and even sent a video to show how to repair a damaged part.

However, other customers have had negative experiences. They criticized the company for selling fake products, having long response times, and pricing their products higher than other places. Some customers also mentioned issues with shipping, stating that the company took over five business days to prepare orders and that the shipping was slow. There were also complaints about the company not responding to questions via email and chatbot.

Please note that these reviews are subjective and experiences may vary. It's always a good idea to do thorough research before making a purchase.